Send a Message
Our support team typically replies within 24 hours.
Frequently Asked Questions
Quick answers to common questions about Larb IQ.
Credits are used for generating quizzes from your materials. Generating a set of 15 questions costs 1 credit. Free tier accounts receive initial credits upon registration, and additional credits can be purchased via your dashboard.
Larb IQ supports PDF, PPTX (PowerPoint), and high-resolution images (JPEG, PNG). We recommend converting complex slide decks or lecture notes directly into PDF for the highest extraction accuracy.
Yes. If a quiz generation takes too long or fails, you can click the 'Cancel Architecting' button. The platform will automatically restore any credits reserved for that quiz run.
We take your privacy seriously. Your uploaded slides, documents, and transcripts are encrypted both in transit and at rest. They are only linked to your private account and will never be shared with third parties or used to train public AI models.
If you have created a custom course workspace, you can share the unique course code with your classmates. They can search for this code on their dashboard to join the workspace and access shared study modules.